LOCATION CHANGE!!! July Program - High Heels & Hard Hats: Successful Change Management Implementation "How'd you do that?"

Wednesday, July 19, 2017 11:00 a.m. — 2:30 p.m.

Location: Woodcrest Villa, 2001 Harrisburg Pike, Lancaster, PA 17601 (across from the Penn Medicine Lancaster General Health Suburban Outpatient Pavilion). Enter the Woodcrest Villa campus from Harrisburg Pike. At the “T” turn right on Woodcrest Drive. As you drive through the campus, look for signs for the VIVA Centre. *The VIVA Centre will be on the left. Once inside VIVA Centre go to the reception desk.

Get Directions

Time – plan for 1 ½ hour session:


11:00 – 11:30 Chapter business and welcome and lunch – Jolene Fink

11:30 – 1:30 Presentation, round table discussions and panel presentation – Alana, Lesley and Panel

1:45pm  - optional tour New VIVA center (small group tours) – Lesley and team


Session Description:

Please join the panel as well as round table discussions as they talk about the art of actually implementing change.  The change management buzz words are all over the industry.  Books tell us the theories and details of Change Management but no one can tell you exactly how your organizations culture will react to change as it is applied. Managing change comfortably and effectively is a powerful skill for the FM.  Learning how actually apply the techniques and discuss with peers openly is a still that needs developed over time. Join this group of ladies as they discuss lessons learned as they implemented change.


Learning Objectives:

·  Brief overview of Change Management – what is it?

·  How and where to start.

·  Communication skills for implementation



Lesley Groff, CFM
Director of Facilities

Lesley Groff is Director Facilities for Mennonite Home Communities in Lancaster, PA with 25 years’ experience. She previously worked for The Hershey Company as well as held other positions in public and private sectors as a project manager, building services manager and facility manager on both the owner and outsourced side of the industry.  Lesley has served on IFMA’s International Board or Directors, president of IFMA’s Manufacturing Council and also held many positions at a National level and chapter level including her current role as an IFMA trainer, member of the Central PA chapter Certification committee member and ICC FMP Scheme committee.  She has presented at many local, regional and international events.

Alana Dunoff,  
Alana has over 2 5 years’ experience as a strategic facility planner. 

She is President of AFD Facility Planning, a consulting firm offering strategic facility planning services that help FM’s achieve their goals.  For over 14 years, Alana has also been an adjunct professor. She currently teaches at Temple University in their Facility Management program and she is an IFMA Qualified Instructor for the FMP credential.  Alana has lectured on numerous FM topics at colleges,  universities, corporations and at IFMA World Work Place conferences for years, she has also been published in several FM trade journals. Alana served as a Director on the Board of Directors of IFMA . She is passionate about FM education and mentoring a whole new generation of FM leaders. Alana earned her B.S. in Environmental Psychology from Boston University and her M.S. in Facility Planning and Management from Cornell University.


Ed Brown, FMP Assistant Manager of Facilities, Mennonite Home Communities

Brandy Shope, Corporate Human Resource Director, H.B. McClure Company and IT Landes

Susan Montgomery, CFM is Senior Manager for Workplace Strategies, Vanguard



11:00 a.m. — 2:30 p.m.

11:00 a.m. — 11:30 a.m.
Chapter Business & Welcome/Lunch - Jolene Fink
11:30 a.m. — 1:30 p.m.
Presentation, Round Table Discussion & Panel Presentation - Alana, Lesley, & Panel
1:45 p.m. — 2:30 p.m.
Optional Tour - New VIVA Center
RSVP By July 17, 2017

RSVP by noon on July 17, 2017

Any questions or special requests contact:

President, Lauren Leipziger, at 215-801-8472 (Cell), or email lleipzig@paturnpike.com

Secretary, Kristan Trusky, at 484-666-1188 (Cell), or email ktrusky@aafintl.com

Please note that all attendees must RSVP to complete the necessary lunch and room arrangements. Please help us make the presentation materials, seats, and food preparations adequate by giving us advance notice of your intention to attend. Failing to RSVP could restrict our lunch availability to those who did not RSVP in a timely manner.

Thank you! Your cooperation is greatly appreciated!


The Central PA Chapter of IFMA's mission is to provide value to its membership. As we seek to provide benefits to our membership, we rely on sponsorship from our members' companies.

Throughout the years many of you have contributed quite generously to support the chapter's efforts. These efforts have been greatly appreciated and allowed the Chapter to grow and strenghten the benefits offered to members.